My Business A2ZAccounting & AdvisoryFrequently asked questions
Clear answers before we get started.
Learn how our services, pricing, and onboarding work. If your question is not covered here, send us a message and we'll be happy to help.
01Who does My Business A2Z work with?+
We support entrepreneurs, owner-managed companies, and small teams across Durham Region that need reliable bookkeeping, compliance, financial systems, or practical planning support.
02What services do you provide?+
Services include monthly and catch-up bookkeeping, HST and GST compliance, Ontario retail sales and insurance premium tax support, WSIB reporting, credit and collections processes, accounting and ERP system implementation, budgets, forecasts, and business plans.
03Can you help if my bookkeeping is behind or disorganized?+
Yes. Catch-up and clean-up work can bring overdue books current, reconcile accounts, correct the ledger, and establish a reliable starting point for ongoing monthly reporting.
04Can you help with HST, GST, Ontario retail sales tax, premium tax, or WSIB?+
Yes. Support can include registration, reconciliations, return preparation, reporting, and organized records for the compliance obligations that apply to your business.
05Can you improve or replace our accounting system?+
Yes. We can help assess your current process, select an appropriate accounting or ERP platform, plan the setup, migrate data, configure workflows, and train your team.
06How much do your services cost?+
Monthly plans currently start at CAD $299 plus HST. One-time project pricing depends on scope, transaction volume, filing frequency, data quality, integrations, and timeline. You receive a written quote before work begins.
07What happens during the free discovery call?+
The 30-minute call is a focused conversation about your current setup, deadlines, challenges, and goals. We identify the clearest next step and determine whether My Business A2Z is the right fit. There is no obligation.
08What information do you need to prepare a proposal?+
We usually discuss your transaction volume, number of bank and credit accounts, filing schedule, current software, reporting needs, the condition of your records, and any deadlines or system requirements.
09How quickly can we get started?+
Timing depends on the scope, urgency, and availability of your records. After the discovery call and initial review, your proposal will outline the recommended starting point and onboarding plan.
10Who will I work with?+
Victor Canete, owner of My Business A2Z, leads each client relationship and brings together the right specialists for the work. The team provides complementary expertise across bookkeeping, compliance, financial reporting, systems, credit and collections, forecasting, and business planning.